We only ship orders on days that we are open. So, if an order is submitted on Sunday, it will be shipped the next available business day we are open. We try our best to package your products as best as possible. Please inspect your package as soon as you receive it and contact us if there is damage or missing item(s). We are not responsible for stolen product, so be sure to purchase insurance. We do not offer returns on special order items that are not in stock or were customized (e.g., custom color).